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Title
Text copied to clipboard!Club Manager
Description
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We are looking for a Club Manager responsible for the comprehensive management of a club, including staff supervision, event organization, and ensuring high-quality customer service. The Club Manager plays a key role in maintaining the positive image of the facility and ensuring its profitability. Main duties include planning and coordinating operational activities, managing budgets, recruiting and training employees, and monitoring service standards. The ideal candidate should have leadership skills, excellent organizational abilities, and the capacity to solve problems quickly. Knowledge of the entertainment or hospitality industry and experience in team management are required. The Club Manager collaborates with suppliers, customers, and the marketing team to provide an attractive offer and high guest satisfaction. Flexibility in working hours and readiness to work on weekends and holidays are necessary. This position is perfect for dynamic, communicative individuals focused on achieving business goals.
Responsibilities
Text copied to clipboard!- Managing daily club operations
- Supervising staff and organizing team work
- Planning and executing club events
- Budget control and cost optimization
- Ensuring high customer service standards
- Recruiting and training new employees
- Collaborating with suppliers and business partners
- Monitoring and analyzing financial results
- Problem-solving and crisis management
- Promoting the club and cooperating with marketing
Requirements
Text copied to clipboard!- Experience in a similar position in the club or hospitality industry
- Team management and employee motivation skills
- Knowledge of customer service principles and quality standards
- Good organizational and planning skills
- Ability to work under pressure
- Communication and conflict resolution skills
- Familiarity with club management software
- Willingness to work flexible hours
- Minimum secondary education, higher education preferred
- English language skills are an advantage
Potential interview questions
Text copied to clipboard!- What is your experience managing a club or similar facility?
- How do you handle conflict resolution within a team?
- Describe a situation where you had to make a quick crisis decision.
- What methods do you use to motivate employees?
- Do you have experience organizing events and club promotions?
- What systems do you know for managing club operations?
- How do you cope with pressure and stress at work?
- Are you ready to work on weekends and holidays?
